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Guardian Support - System Management for DeltaV and
Provox made easy. Guardian aggregates and securely delivers personalized, real-time service intelligence tailored specifically
to your system architecture, assets and use. Guardian provides a single-point source of critical services and system information
to help you effectively manage your digital automation system throughout its life cycle.
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PlantWeb Services - Realize the full
business impact of improved asset availability and performance. PlantWeb Services for Asset Optimization is a cost-justifiable
and practical approach to plant asset management that can generate significant return on investment. The ultimate goal is to
help our customers achieve maximum performance and availability of their plant's most important production assets.
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System Upgrade Service - Our SureServiceSM
professionals are trained and experienced in the installation of each software upgrade. They will provide the expertise and
will take care of all the details involved with the process of comprehensive planning, specialized custom testing, and
implementation of online process control upgrades and associated control components to ease your upgrade effort.
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System Life Planning - Our team of SureServiceSM
professionals can develop a system life plan and the financial justification to implement it. The service is designed to help
you develop a multiyear maintenance, performance and/or expansion plan for Emerson's
Provox or
RS3 systems as well as
legacy competitors automation systems from vendors like
Honeywell,
Bailey,
Moore APACS,
GSE,
Foxboro and others.
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Critical Data Backup Services - When was the last time you backed up your process
control system? Protect your process control investment with a comprehensive program for control system backup and recovery
services that will allow you to return to operational status quickly in the event of a computer hardware or software failure.
Services range from a simple hard disk image backup to a full-system disaster recovery plan. More»
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Alarm Management Services - The state of
alarm management in today's process plants is in crisis. The proliferation of alarms is out of control, making it almost
impossible for end users and operators to distinguish between critical impending abnormal events and nuisance alarms. The
Emerson suite of alarm management services addresses every aspect of alarm management, from analysis and assessment to
performance improvement and ongoing maintenance.
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Control Performance Improvement - Are
control problems causing less than optimum productivity and profitability in your plant? Our control performance improvement
consultants can quickly determine the root cause and solution for loop performance problems. They can tune all loops in a
unit for a coordinated response resulting in a reduction in process variability that will help you minimize consumption of
raw materials and energy while yielding product quality improvements.
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Scheduled On-Site Services - Ensure
that critical system maintenance services are performed regularly without diverting manpower from other important tasks. Our
SureServiceSM professionals can help protect and extend the life of your system investment by helping you complete important
system maintenance tasks.
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Service Agreements - Avoid the inconvenience and cost of unexpected downtime. A service
agreement from REM Services, Inc. ensures that resources are available to you from our local certified SureServiceSM
specialists who have direct access to the factories for additional technical support. Our SureServiceSM specialists have
a broad range of knowledge and experience installing, maintaining and optimizing Emerson automation systems, field instruments
and valves.
On-Demand Services - REM Services, Inc. maintains a core of certified specialists to provide
on-demand services such as emergency phone support, application support, system configuration modifications, installation of
hardware and software, asset management, bus and segment troubleshooting, information integration, and customized local
training.
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